AiSensy vs WhatsInfinity: Pricing & Features Compared (2026)
AiSensy vs WhatsInfinity in 2026: ₹1,500 vs ₹999 entry plans, add-ons, lead CRM, staff roles, agency tools and who each one suits best.
The same official Meta Cloud API — with a lead pipeline, staff follow-ups and Meta Lead Ads automation included instead of sold as add-ons.

AiSensy
₹1,500/mostarting paid plan
Basic plan + GST. Chatbot flows and extra agents are paid add-ons.
WhatsInfinity
₹999/mostarting paid plan · FREE plan available
Basic plan + GST. Flows, broadcasts and staff seats included up to plan limits.
What you get on each platform, from their public pages. Where we couldn’t confirm a feature, we say so instead of guessing.
| Feature | WhatsInfinity | AiSensy |
|---|---|---|
| Official Meta Cloud API | Yes | Yes |
| Starting paid plan | ₹999/mo | ₹1,500/mo |
| Free plan | Yes · 100 contacts | Yes |
| Billing currency | INR | INR |
| Lead pipeline (Kanban + follow-ups) | Yes | Varies by plan |
| Staff see only assigned leads | Yes | Varies by plan |
| Meta Lead Ads → WhatsApp flow | Yes | Varies by plan |
| Meta CAPI from pipeline stages | Growth+ | Varies by plan |
| Agency multi-client panel | Yes | Yes |
| iOS / Android app | Yes | Yes |
Competitor details from public pricing pages and listings, October 2026, before GST. “Varies by plan” means we couldn’t confirm it publicly — check the vendor’s site. Meta’s per-message fees apply on every platform.
Most teams don’t switch for a cheaper headline price. They switch because leads from Meta ads need an owner, a follow-up and a pipeline — in the same place as the WhatsApp chat.
Each lead form maps to a flow, so the welcome message goes out the moment a lead arrives — day or night.
Kanban stages, owners, follow-up tasks with reminders and Google Calendar sync — and CAPI events back to Meta on Growth and above.
Sales staff see the leads and chats assigned to them, without access to your whole customer list or a shared password.
FREE for CRM and lead capture, then Basic ₹999, Growth ₹2,499 and Booster ₹4,999 a month — lower on yearly billing.
Both run on Meta’s official API. The better pick depends on how you sell.
Move your WhatsApp Business number to WhatsInfinity through Meta’s guided Cloud API setup. Your display name and quality rating move with it.
Approved templates sync from Meta. Import customers by CSV with their opt-in records, tags and custom fields.
Rebuild welcome and follow-up flows, map Meta Lead Ad forms, and invite staff with their own roles.
At entry level, yes: WhatsInfinity Basic is ₹999/mo against AiSensy Basic at ₹1,500/mo (both before GST). The bigger difference is what is included — AiSensy prices chatbot flows and extra agents as add-ons, while WhatsInfinity plans include flows, a lead pipeline and staff seats up to each plan’s limit.
Yes. WhatsApp Business Platform numbers can move between providers. Your approved templates re-sync from Meta and you import contacts with their opt-in records.
Yes. Both run on Meta’s official WhatsApp Business Platform, so template approval rules and Meta’s per-message fees are the same on either.
Yes. The FREE plan covers the CRM and Meta lead capture for up to 100 contacts. Outbound messaging and flows start on Basic at ₹999/mo.
Start on the FREE plan, explore the pipeline and Lead Ads setup, then upgrade when you’re ready.
FREE + from ₹999/mo · Official Meta API
Switch to WhatsInfinity