In this guide · 4 sections
Quick verdict
Both run on Meta’s official WhatsApp Business Platform, so template rules and Meta’s per-message fees are identical. The difference is the platform: AiSensy is a strong Indian broadcast tool with add-on pricing; WhatsInfinity™ bundles flows, a lead pipeline and staff roles into rupee plans that start lower.
The full side-by-side table is on our AiSensy alternative page (AiSensy alternative).
Pricing side by side
Public list prices as of October 2026, before GST:
- AiSensy: free plan; Basic ₹1,500/mo; Pro ₹3,200/mo; lower when billed yearly. Chatbot flows, AI agents and extra agents are priced as add-ons.
- WhatsInfinity™: FREE (CRM and Meta lead capture, 100 contacts); Basic ₹999/mo; Growth ₹2,499/mo with analytics and CAPI; Booster ₹4,999/mo. Flows and staff seats are included up to each plan’s limits.
- Meta’s fees are the same on both: about ₹0.86 per marketing message and about ₹0.115 per utility message to Indian numbers, plus GST.
Where AiSensy fits better
- You mainly run broadcast campaigns and rarely work leads individually.
- One or two people handle every chat.
- You already use a separate CRM for your sales pipeline.
Where WhatsInfinity fits better
- Meta Lead Ads feed your WhatsApp and each lead needs an owner and follow-up.
- You want flows, a Kanban pipeline and staff roles without stacking add-ons.
- You want pipeline stages sent back to Meta through the Conversions API.
- You are an agency running several client accounts from one panel.
Frequently asked questions
Which is cheaper for a new Indian SMB in 2026?
At entry level, WhatsInfinity™: Basic is ₹999/mo against AiSensy Basic at ₹1,500/mo (before GST). Add AiSensy’s add-ons if you need chatbot flows or more agents, and compare plan limits on both.
Does WhatsInfinity include lead CRM and CAPI mapping?
Yes. Every plan includes the lead pipeline; Conversions API stage mapping is on Growth and above.
Are Meta’s message fees the same on both platforms?
Yes. Meta bills per delivered message by category and country, the same on any official provider. Check whether a provider resells Meta messages at a higher per-message price.
Which is better for agencies managing many clients?
WhatsInfinity™ is multi-tenant: agencies onboard clients through invite links and manage separate client workspaces from one panel.
Where is the full feature comparison?
On the AiSensy alternative page (AiSensy alternative), and India’s per-message rates are broken down in WhatsApp Business API Pricing in India 2026: ₹ Rates & Plans.
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