ProductPublished 2026-07-02·7 min read

Staff Roles on WhatsApp CRM: Assign Leads Without Sharing Passwords

Give sales staff access to assigned leads only. Owners keep billing and settings. Google login for faster onboarding.

The agency problem

Sharing one client login with five salespeople is a security nightmare. WhatsInfinity staff roles let each person see only assigned leads, add notes, and move pipeline stages — without access to WhatsApp tokens or plan billing.

Staff can sign in with Google for faster onboarding. Activity attribution shows who moved a deal and when — critical when commissions are on the line.